Treatment Support Services Coordinator

Fixed-Term Contract

Reporting to: Technical Advisor – HPCTS

Duty Station: Harare


Program Summary:
The HIV Prevention Care Treatment Services project increases the availability and quality of care and treatment services for people living with HIV (PLHIV) by complimenting the Ministry of Health and Child Care’s (MOHCC) efforts towards HIV epidemic control in Zimbabwe. The project provides technical assistance to the management, coordination and provision of comprehensive HIV clinical care and treatment services within the national HIV program. The technical assistance spans across all MOHCC and PERFAR HIV priority technical areas.

Position Summary
Provides technical support to the project to implement high quality integrated HIV care and treatment services and activities across all project sites with special focus on treatment support services towards achievement of the 95,95,95 targets. Develop and maintain strategies to support targeted HIV case finding, linkage to ART and prevention services, high levels of adherence and retention in care among PLHIV including children, adolescents, and young people.

Duties and responsibilities:
Contribute to the development of guidelines, tools and recommendations related to the implementation and evaluation of HIV treatment support services at provincial and district level; Coordinate provision of technical support for targeted HIV case-finding through support for safe and ethical index contact testing and other high yield strategies; Coordinate delivery of high-quality psycho-social support services through counselling, mental health screening and referral services; Support strategies and strengthen systems for improved linkages and retention in care and treatment services including establishment of linkages with OVC partners at provincial and district levels; Support Zvandiri CATS, YMM programme in the selected districts and other care and treatment support models for PLHIV like support groups; Coordinate GBV including linkages to services delivery models for GBV survivors, community-based referrals, coordinated multi-sectoral referrals and one stop centres; Support relevant community-based activities such as community dialogues; Coordinate capacity building on different program areas and interventions like LIVES, Mental Health screening, Adolescents Triple Zero (ATZ) model etc; Conduct planning, periodic reviews, ensure appropriate programmatic monitoring, accurate programmatic reporting and evaluation of treatment support services including reporting; Compile weekly, monthly, quarterly, annual and any ad-hoc reports and requests for the treatment support services unit; Work closely with provincial, district and site level and MOHCC structures in all HIV prevention, care and treatment support activities; Undertake monitoring visits to project sites as necessary; Support implementation of QA/QI strategies to improve treatment support services; Contributes to development of lessons learned from the project and other relevant projects that are related to HIV treatment support and apply these lessons to modify and improve the project; Represent ZACH at international, national, provincial and district forums; Perform other duties as assigned.

Knowledge, Skills & Attributes:
Excellent team player
Knowledge of child policies, patients’ rights, child safeguarding

Qualifications and Requirements
➢ Bachelor’s degree in social work, social science or related field preferred
➢ Post Graduate Qualification in Community Sciences, Master’s in Public Health or related field is an added advantage
➢ Experience in adolescents’ HIV/AIDS programming and treatment support models is an added advantage
➢ Previous experience in a clinical environment is highly desirable
➢ Understanding of Health Care Service delivery in Zimbabwe
➢ Understanding of the faith, traditional and religious communities in Zimbabwe
➢ Understanding of health facility HIV/AIDS data collection tools: screening tools, registers, clients’ files, and other site level documents

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