Program Manager, East Africa
MiracleFeet is a global non-profit working to eliminate a leading cause of physical disability worldwide. Over two million children live with the severe consequences of a treatable birth defect known as clubfoot, and at least 200,000 more babies are born with it every year. Thanks to a non-surgical solution called the Ponseti method, 95 percent of cases can be fully treated for less than $600. Since 2010, MiracleFeet has scaled this proven, low-cost treatment to 36 countries where children previously had limited or no access to care. Still, today less than one in five children has access to treatment.
Our Team: Culture
Join our movement to work toward a world where all children born with clubfoot realize their rights to quality treatment. We are in it to end it! Our global team is made up of health professionals, social entrepreneurs, project managers, data nerds, innovators, and activists. In accordance with our values, we strive to create a collaborative, collegial, and respectful environment to ensure all staff feel valued, included, and appreciated. In all facets of our work, we celebrate creative thinking and problem-solving.
The primary role of the Program Manager, East Africa is to lead the facilitation, development, and implementation of national-driven programs aimed at timely and equitable treatment of children with clubfoot in East Africa including current programs in Somalia, South Sudan, Uganda, Tanzania, and Zimbabwe, with potential expansion. Programs are primarily created by partnering with local clubfoot treatment providers and hospitals to support and expand existing clubfoot clinics. The Program Manager will also stay abreast of relevant issues, trends, and policy developments relevant to clubfoot and public health; build and maintain relationships with other key stakeholders especially partners; and participate in stakeholders collaborative.
Additional responsibilities include participation in cross-programmatic and organization-wide activities, and development and implementation of strategies and clubfoot grant making best practices. The Program Manager reports to the Director of Programs, supervises any MiracleFeet staff working in East Africa (Senior Program Field Officer) and works closely with the rest of the programs management team. The Program Manager will be based in East Africa. The full-time, 40/hr. a week position is on a contract basis.
Program development and implementation
- Ensure that programs are conducted in keeping with Miracle Feet’s core values and in line with the RunFree2030 Global Strategy.
- Work with partners and program teams to develop work plans that ensure growth, quality, and sustainability of programs and to develop annual budgets.
- Guide partners to be sustainable and impactful in their day-to-day work and to thrive beyond Miracle Feet’s funding while promoting advocacy activities with key government leaders and other decision makers.
- Coordinate and oversee the planning, development, implementation, and monitoring of programs.
- Contribute to the integration of clubfoot into the public health systems in East Africa while supporting the strengthening of health systems through activities such as identifying opportunities for workforce development, information systems, and access to services.
- Work closely with local partners to develop plans to further improve quality of treatment as well as outreach, identification and referral processes, and treatment compliance.
- Provide strategic guidance and direction as well as on-going support and capacity building to partners
- Contribute to health systems strengthening by identifying opportunities for workforce development, provision of treatment supplies, information systems, and access to services.
- Develop and advance partnerships and assist in growing Miracle Feet’s network of strategic allies in East Africa.
- Review partners’ financial reports to ensure alignment with reported program activities and plans.
Program monitoring and evaluation
- Monitor program activities through regular communication with partners, including oversight of monthly, quarterly, and annual reports.
- Oversee financial management to ensure adherence to established budgets, compliance with all relevant regulations, and accountability standards to donors.
- Assist partners in data-driven decision making through analysis and interpretation of program outcomes
- Provide technical support to partners to strengthen identification and referral processes, further improve treatment quality and compliance, and to achieve Key Performance Indicators
- Travel (up to 30%) to program sites to provide monitoring support, training, and supervision duties
Program management duties
- Supervise Senior Program Field Officer and Regional Application Support Analyst to ensure day-to-day program operations and management and to ensure quality data collection.
- Collaborate with other regional Program Managers to develop best practices in public health, and clubfoot management, including parent education, outreach, and advocacy.
- Work collaboratively with other MiracleFeet team members and partners on cross-program projects, such as development of presentations, fundraising efforts, and support for general program initiatives.
- Coordinate with Program team to prepare regular program updates for Board meeting, staff meetings, annual reports, the website, and other forms of MiracleFeet communication.
- Collaborate with colleagues and external parties to facilitate regional and thematic knowledge-exchange convening’s to promote learning among partners and clubfoot champions in East Africa.
- Participate in the advancement of organization-wide initiatives, including working groups or task forces.
Note: The above statements are intended to describe the general nature and level of work to be performed by the individual in this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position. Employees may have other duties assigned at any time.
- Must have a graduate degree in public health, social development, international development, child development, or other related field. A minimum of eight years’ experience in program management required, ideally in public health, child protection, or child-oriented development in East Africa.
- Demonstrated experience in partners capacity strengthening and mentoring.
- Professional proficiency in English required, proficiency in Swahili required
- Ability to travel regionally up to 30% of the time
Knowledge, Skills and Abilities
- Must have strong oral, written, and interpersonal communication skills
- Ability to analyse and interpret program data, use data to drive decision-making and share that information to multiple audiences is required.
- Ability to understand and manage the power differential in the funder-partner relationship as well as the ability to handle all relationships with humility and respect.
- Able to think creatively and strategically
- Have excellent judgment and be able to work in dynamic setting
- Strong contributor in team environments
- Strong organizational and time management skills.
- Knowledge of Global Public Health
- Experience in successfully establishing and managing collaborative relationships and partnerships with Ministry of Health or other relevant ministries/government agencies.
- Ability to communicate clearly and persuasively about clubfoot with people outside the field.
- Please note that this is a remote position
- Applicants must already reside in and have the appropriate work permit for the above-mentioned country. Please note that MiracleFeet is unable to sponsor employment visas.
- Salary commensurate with experience.
- The position is on a contract basis. MiracleFeet will not be offering a US-based employment contract.
Once you submit your application, you should receive a notification confirming your materials were received. If you do not receive this automatic message, please contact [email protected]. We also recommend you add [email protected] to your contact list to ensure delivery of all correspondence from us. Please no phone calls.
Only those whose applications are being considered will be contacted. Applications will be accepted until June 7th, 2023, or until the position is filled.
Encouraging Applicants of All Backgrounds
We encourage people from all backgrounds to apply, especially people of colour, people with disabilities, veterans, and members of the LGBTQ+ community. We are an equal opportunity employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. No matter one’s background, the new Program Manager, East Africa must value and advocate for inclusion and equity.
MiracleFeet is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment.
MiracleFeet organizational values are Collaboration, Ambition, Integrity, and Justice. We demonstrate these collective behaviours that make us unique.