Operations Intern


Company Description

SNV is a mission-driven global development partner, rooted in the contexts and societies where we work. Inspired by the transformational principles and objectives set out by the SDGs, we are committed to building resilient agri-food systems that deliver food security and adequate nutrition; to increasing the reliability and availability of water and sanitation at an acceptable quantity and quality; and to improving access to affordable and sustainable energy for all. In doing so, we aim to strengthen institutions, markets and effective governance within and across the agri-food, energy, and water sectors, reducing gender inequalities and barriers to social inclusion, and enabling adaptation and mitigation to the climate and biodiversity crises.

We are one team of over 1,600 people, the vast majority of whom come from the contexts where we work, in more than 20 countries in Africa and Asia. Together, we are committed to effective and efficient stewardship of resources and maximizing positive, lasting impacts.

Our ability to deliver results rests on our robust foundation of experience, knowledge, evidence and learning; our commitment to strengthening capacities and catalyzing partnerships; and the relationships and trust of those we work alongside.

Our core values of people-centeredness and respect, equity and equality, and diversity and inclusion, are fundamental to who we are, and what we do. This is reflected in our vision and mission, and strategy, which sets out our aspirations and commitments as our compass towards 2030.

For more information on our operations in Zimbabwe visit our website: www.snv.org

Job Description

The Operations Intern shall be part of the Operations team within Zimbabwe, this position will be a learning experience focusing on providing operation support services working together with the Operations Assistant and the Country HR & Operations Manager.

Front Office Management & Administration

  • Managing of the reception function of the office.
  • Ensuring that all services in the offices are available (water, internet, phone, etc.) and that all office furnishings and equipment are functioning and maintained.
  • Attend to all visitors and direct them as appropriate and ensuring staff security by checking whether the visitors have been cleared by security to enter the premises.
  • Manage external and internal correspondence and mail, directing to the appropriate members of staff.
  • Managing calls by directing incoming calls to appropriate extensions and taking down of messages.
  • Ensuring that office utility bills are up to date.
  • Work closely together with the HR & Operations Manager and Operations Assistant in managing assets.
  • Assist in all administrative functions for the Operations department.

Travel Management

  • Assist procurement team members in making accommodation bookings through competitive bidding or use of framework agreements.
  • Flight bookings made through competitive bidding or use of framework agreements.

Logistics Support

  • Coordinate travel plan with project drivers and self-driving staff which is circulated at the end of each week.
  • Fuel reconciliation report to be drawn up at the end of each month.
  • Assist with the management of the car tracking platform, by generating statistical reports from the system.
  • Assists with accounting for the movement of assets between offices, filing documentation for all asset transfers/disposals.

Support of Procurement Function
Assist in all procurement duties including but not limited to conducting full cycle procurements as assigned.

  • Collection of quotations for active procurements making reference to the vendor database.
  • Upholding SNV’s procurement processes including but not limited to conducting due diligence for all procurements.
  • Purchase order entries into SAP By Design, ensure timely entries and receipt of all supporting documents in preparation submission for payment.


  • Graduated between 2021 and 2023 from a recognised university or institute.
  • Holder of a degree in Supply Chain Management or a Diploma from the Chartered Institute of Procurement & Supply (CIPS).
  • Should have one year working experience, industrial attachment is considered as experience.
  • Should have knowledge in logistical operations and use of an ERP platform (SAP Business by Design shall be favourable).


  • SNV’s core characteristics entail integrity, responsibility, drive for results, teamwork, curiosity and passion. If you share the same characteristics, then we would like for you to join our team!
  • You should be a self-starter, who is able to take initiative to get processes going.
  • You should want to learn from the internship experience, mistakes will happen along the way and that is alright, but what matters is how you take it as a learning experience.
  • You should be proficient in analyzing data related to procurement support.
  • Have the ability to communicate clearly with team members and stakeholders internally and externally.

Additional Information

Terms of appointment

Contract Type: Internship contract for one year.

Location: Harare

Expected Start Date: 11 March 2024

How to Apply:

If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and letter of motivation before 25 February 2024 by clicking on the tab “INTERESTED”.

Working at SNV:

SNV offers a challenging work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our staff benefit from and contribute to, an internal and global network of experts. This creates a learning opportunity for those who come on board for internships.


SNV carries out rigorous background and reference checks concerning possible safeguarding incidents for all candidates applying for regular staff and internship positions. As SNV participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a request to past employers to fill in a questionnaire regarding Misconduct (sexual exploitation, sexual abuse, or sexual harassment), the “Statement of Conduct”. This Statement of Conduct adopts the definitions used in the Scheme.  

We do not appreciate third-party mediation based on this advertisement.