IT Officer

Job Title                  :              IT Officer

Reporting to           :              IT Manager    

Location                  :              Harare (Central Office)

Type of Contract :                  Fixed Term Contract   

 About OPHID 

The Organization for Public Health Interventions and Development (OPHID) PVO 31/16 develops and implements innovative approaches and strategies to strengthen HIV Care and Treatment services in Zimbabwe, by providing enhanced access for communities to comprehensive HIV prevention, care and treatment. OPHID, works with the Ministry of Health and Child Care (MOHCC) in implementing these interventions. OPHID is looking for suitable qualified and motivated individuals to fill the above-mentioned post.

Position Summary

The Information Technology Officer is responsible and accountable for all aspects of the organizational IT provisioning, in particular the maintenance and optimization of the IT network and other ICT platforms. The IT Officer should assist with the implementation of the OPHID IT policy to ensure the provision of reliable and uninterrupted information systems, the integrity and validity of data contained in information systems, the ability to recover effectively and efficiently from disruption to information systems and the protection of OPHID IT assets including information, software and hardware.

Key Responsibilities.  

Maintain existing software systems by identifying and correcting software defects; Install and maintain operating systems, database and applications; Create and maintain application databases on SQL Server and Oracle; Install and configure wireless networking equipment; Install, configure, upgrade hardware and software for all OPHID computers, laptops and peripheral equipment; Provided consultation to clients on applications, hardware troubleshooting, software and networking issues; Set up and maintain LAN and wireless routers systems for clients; Set up and maintain OPHID VPN; Administer network and data security, including directory, group policy, firewalls, antivirus, email security, etc.; Provide platforms and specialized applications program software to create, analyse, report, convert, or transfer data; Set up cost monitoring and reporting systems and procedures; Support applications such as Azure, MS Exchange, Office Suite and data mining (SPSS, OBIEE, STATA, PowerBI); Prepare estimates used by management for purposes of planning, organizing, and scheduling work; Perform hardware and systems preventive and corrective maintenance; Writes system user manual and documentations; Identify training needs of system users; Provide training to new employees and other training sessions as required

Person Specification

• A Bachelor’s Degree in Information Technology, Computer Science, or a related field is required
• Industry certifications and memberships are an added advantage
• A minimum of 2 years working experience
• Knowledge of CISCO router administration and management is an added advantage

Professional Skills 

• Expert in antivirus, firewall and anti-malware software’s regulation.; Skilled in inter and intra-systems collective network maintenance.; Expert in operational acceptance testing with new systems.; Ability to maintain server infrastructure.; Exceptionally skilled in software related troubleshooting.; Excellent IT, communication, leadership and management skills.; Ability to fill multiple roles simultaneously.; Proven track record of maintaining IT structural integrity.

Technological Skills 

• Operating Systems: Windows, Linux.; Malware detection and deletion.; MS Server infrastructure

For a detailed advert with the application process, visit our website on http://www.ophid.org/opportunities